A Grumpy Cell Phone Customer: Need Versus Want

Cell phone Samsung SGH-X680 ubt
Cell phone Samsung SGH-X680 ubt (Photo credit: Wikipedia)

The lure of having a computer in my hand nearly overrode my best judgment. My cell phone plan is coming up for renewal and I always get a new phone—the free one that comes with a two-year activation. Cell phones almost always go bad after a while. I almost listened the whispers of temptation as I got excited about all the neat games, apps, and perks of getting a smart phone or an iphone.

Our cell service is with Verizon. Verizon and Sprint are the best cell phone companies when you live in the mountains. The signal is strong even when you drive through the shadow of a mountain. However, that being said, it seems like the big cell phone companies are forcing smart phones on us. I want a basic phone.

On both Sprint and Verizon sites I read a handful of reviews on the basic phones. It used to be a basic phone could rate as high as a four on average. Equipment problems and phone sound seem to be the main complaints. Verizon also used to have a wide variety of basic phones available. Now smart phones outnumber the basic phones, and though the iphone 4 is free with a two-year activation, I have no need for a smart phone. I would use only 5% of it’s capabilities for Facebook, Twitter, and Email. Then, there’s the dependability.

Our computers break down after so many years, forcing us to buy newer and better technology. It’s not a bad thing to buy new technology, but I like to make that decision based on our budget not on necessity which is why I use a day planner.

I like my day planner because I am a note taker. I stuff all my notes and business cards in my day planner. My schedule is kept on my day planner. I buy refills. Once in a while for something really important I might set my phone to remind me of an appointment. A smart phone is just an added expense in a poor economy. I don’t understand why I can pay one consistent rate with my internet provider at home for unlimited internet, but have to pay exorbitant prices for limited or unlimited internet on my phone.

iphone maker, Steve Jobs, once was quoted in a blog how cell phone companies control cell phone innovation:

“It’s even worse. The carriers now have gained the upper hand in terms of the power of the relationship with the handset manufacturers. And they’re starting to tell the handset manufacturers what to build. And if Nokia and Motorola don’t listen to them, well, Samsung and LG will. So the handset manufacturers are really getting these big thick books from the carriers, telling them “here’s what your phone’s gonna be.”

With our tight budget, it’s not a necessity to have apps on my phone or even the ability to get internet on my phone. Yes, as a writer, it would make social networking and marketing myself even easier so that I could do it anywhere. But I don’t want my electronics tapping into the addictive side of my brain leaving me only half-present around people. It’s not necessary to be plugged in all of the time. I control my time with my electronics; it doesn’t control me.

Plus, the prices of iphones and other smart phones go for retail (without a cell phone plan) from $80 to $700 each. The highest retail prices are the same cost as a laptop computer. I just want a high quality basic phone with access to Facebook, Twitter, and Email without all the other high-priced items and extra monthly charges that send my cell phone bill above $100.

It feels like a few cell phone companies corner the market on cell phones and plans when the customer has little choice but to acquiesce to what the cell phone companies want to sell. I like innovation and choices. I don’t like being forced to take on a smart phone when a basic phone serves my needs. In my struggle between choosing a share plan and a good phone and the reality of our finances, I reluctantly admitted that the apps and games and ringers would only satisfy me for two weeks before it would become rote. It’s not something I need, and in this culture we justify a want as a need in order to give ourselves permission to spend money unwisely.

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2 thoughts on “A Grumpy Cell Phone Customer: Need Versus Want”

  1. My sentiments exactly! I’m also a basics phone user and have no intention nor inclination for a smart phone for the exact reasons you mentioned here, but trying to get a basics phone is getting more difficult each time I renew my cell phone contract. ARGH!! 😦

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